SoftwareThis is the quality of the program on which the poker program is run. This rating should consider the understandability and usability of the software
PlayersA rating of how many players there are, and how easy it is to beat the typical low-limit holdem game against the average one.
SupportThis is a rating of how quickly the poker site processes withdrawal requests, plus how quick and helpful their support services are.
PromosThis rating should consider the frequency, relative value, and organization of bonus offers, freerolls, specialty tournaments and other offers.